Shipping policy

How We Process Your Order?

Our business days are Monday - Friday (excluding holidays). Normal order cut-off time is 11:59PM U.S. Eastern Time every day to process on the next business day and ship out on the following business day. Please allow at least 3 business days for us to process your order.

What is the Shipping Fee?

Our policy provides a method of free trackable shipping method on any order with multiple express shipping options to meet needs of different customers. The table below shows our shipping options:

Shipping Method

Fee

Expected Delivery

Standard

Free with order over $49

5-8 business days

Standard

$9.99 for order under $49

5-8 business days

Priority

$19.99

3-5 business days

Express

$29.99

1 business day

 

Shipping Orders

Orders will ship within 3-5 business days of processing payment, unless noted at the time order is placed or you receive an email notice that an item in your order has been delayed. Any expected delivery dates that may be given are only estimates. Occasional delays in processing time or cancellation of order may occur when an item purchased is on backorder or is out of stock. Orders may be delivered in separate shipments. We are not responsible for delivery delays due to weather, insufficient address info, holidays, and/or carrier complications.

All purchases through lemuseol.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.

Delivery Address

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to lemuseol.com as undeliverable. When the carrier returns an undeliverable package to lemuseol.com, please contact lemuseol.com to make arrangements for reshipment.

Areas out of our shipping services:

  • Armed Forces - Americas
  • Armed Forces - Europe/Africa/Canada
  • Armed Forces - Pacific
  • Federated States of Micronesia
  • Puerto Rico
  • Virgin Islands
  • Check back as we expand to more regions.